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Call & WhatsApp: +91 7816 000 111  |  Job Seekers: jobs@cielhr.com  |  Employees / Deputees: helpdesk@cielhr.com  |  Companies: info@cielhr.com

Home >> Best Recruitment Agency in Mumbai

Best Recruitment Consultancy in Mumbai

Mumbai is a city of dreams and we play a small part in connecting people to their dreams. As one of the top recruitment agencies in Mumbai, CIEL HR comes in contact with the talent pool of this amazing city on a daily basis. Having successfully partnered with numerous, large organizations in Mumbai to provide competent manpower to meet their recruitment & staffing needs, we are confident that candidates placed by us have found a means to realize their dreams.

Why CIEL HR?

CIEL HR offers recruitment services for a various range of sectors and industries including advertising, automotive, professional services, retail, insurance, education and software. Our consultants are experts in offering the best hiring solutions for manufacturing, construction, real estate, logistics, legal and government organisations.

With multiple offices in Mumbai, CIEL stands apart from other recruitment firms in Mumbai as our recruitment services are based on scientific methods to help organisations get the right talent that matches the job profile. When you give us a job profile with a detailed job description, we delve into our database to identify the right match. Our experts will also look at passive and active candidates to filter out the best candidates for your job requirement. Our extensive geo-presence in the country help us to do an intensive research and analysis of the candidates before recommending them for your company. It not only reduces your efforts in hiring an employee, but also ensures higher conversions, better skill & ability match which improves your return on investment. CIEL HR, with years of experience in recruitment, can help streamline your hiring process. We also help organisations build talent solutions based on their hiring requirements

Making an Impact Across the Globe

Drawing upon the experience of our leaders in the global markets in the past, we are quickly replicating the kernel of our business in geographies outside India. Our teams source talent globally for companies in the Middle East, Europe and Africa.

Proven Track Record

Our delivery model integrates the insight gathered from the thousands of assignments we have delivered across industry sectors and domains.

Context Based

CIEL HR matches the context of the employer with that of the potential candidate, thereby ensuring a higher retention rate.

Co-creating

Our consultants collaborate deeply with client organizations to understand not only the stated needs but also their latent talent management needs, thereby being part of future success stories.

We cater to a range of industries and functions therein.

We have dedicated teams to cater to the needs of each industry sector. They are further specialized to hire skill sets and levels.

  • IT, Outsourcing, Engineering, Infrastructure to Consumer Products Services, Financial Services and Pharma.
  • We find talent for full-time roles as well as contractual roles.

What are the Benefits of Having Recruitment Companies in Mumbai?

A Staffing agency in Mumbai can be your ultimate pattern in smooth workflow by managing your recruitment process. Businesses can take advantage of endless benefits and improvise their workspace: 

By access to top-tier talent:

You need talented professionals in your workplace; we have talented individuals looking for jobs. So, we can act as a bridge between both. By providing the talent you need to fill the gap in your workforce, 

Hassle-free

The hiring process is time-consuming, complex, and chaotic when you have many applications. A recruitment agency in Mumbai reduces your hassle by performing the hiring process. We will check out profiles and send applications that fit perfectly with your job requirements. 

Advertising job positions

Most of the time, companies either make mistakes in marketing jobs or they receive endless applications from applicants that do not match the calibre of the role. So, finding candidates that suit their job profile and organisation becomes a lengthy task. Placement agencies in Mumbai actively look for candidates as per your requirements that will fit the role. 

 

How Can Ciel HR Recruitment Services Help Companies in Mumbai?

We are one of the top placement agencies in Mumbai, supporting organizations in acquiring top talents and guiding candidates to the right job profiles. Ciel HR recruitment services are here to assist you in the recruitment process. We offer assistance at various stages of recruitment: 

Scouting talent

We keep a keen eye on candidates and their job profiles; we have an excellent database of talented candidates for various job positions. Our team can search for various professionals for varied business niches. 

Managing applications

We will manage applications for you. Whether you advertise your job positions or we advertise them for you, we can manage your applications irrespective of volume. Our team will analyse and understand the candidates that can fit in for your job position. 

Advertising jobs

We will advertise jobs for your business to provide only selected applications to your business to ensure you do not have to juggle with applications. 

Initial checks

We perform initial candidate checks for you. Our placement agency will check candidates and analyse them to ensure they are genuine to work with the experience and qualifications provided. 

 

How to Choose Recruitment Consultants in Mumbai?

To choose the best placement agencies in Mumbai, you have to understand and check how they can help you. Here’s key things you need to note: 

  • Agencies must have genuine connections and collaborations with organizations to provide jobs to professionals and candidates to organisations. 
  • Recruitment services must have a standard recruitment process for organisations to ensure they are acquiring quality individuals to fill vacancies. 
  • The company must have expertise and understanding of the recruitment process for various job positions. If you receive a high volume of applications regularly, outsourcing experts can eliminate your hectic process. 

 

Why choose Ciel HR?

Ciel HR is one of the top placement agencies Mumbai, offering quality recruitment services to organisations as well as professionals. We have been a strong bridge between qualified professionals and organisations seeking talent. We offer a range of services in the recruitment process; our team assist at every step with the attributes: 

  • We have expertise in recruiting various talented professionals for a wide range of business niches. 
  • We have a team to scout talent from a pool of applications and ensure you receive the best candidates to fulfil job requirements. 
  • Both candidates and organisations can benefit from our services to ensure they find perfect job positions. 
  • We perform initial checks to ensure organisations receive genuine talent. 

 

Connect with Ciel HR Recruitment Services Now!

 

Our Recruiting Services in Other Cities

 

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Hiring Services

Are you looking to hire new talent for your startup but worried about the consulting fees?

Welcome to CIEL Rapid: A Smooth and Swift Process of Finding you the Right Talent

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Our Mumbai Address

AddressB1 / 002, Boomerang.Chandivali, Andheri(East) Mumbai, Maharashtra 400072

 

Board Of Directors

Team Profiles

KARUPPASAMY PANDIARAJAN

Executive Director & Chairman of CIEL HR

He has more than 30 years of experience in management and human resources. He holds a bachelor’s degree in engineering from PSG College of Technology, Coimbatore, University of Madras and a postgraduate diploma in personnel management and industrial relations from Xavier Labour Relations Institute (XLRI), Jamshedpur. He is the founder of Ma Foi Management Consultants Private Limited. He moved to consulting, analytics, and education businesses with the incorporation of Ma Foi Strategic Consultants Private Limited as a holding company in the year 2012. He is the Chairman of our company. He is a former Tamil Nadu State Minister handling portfolios of school education, youth & sports, culture & Tamil development.

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Karuppasamy Pandiarajan

HEMALATHA RAJAN

Executive Director of CIEL HR

She holds a bachelor’s degree in commerce from Nagpur University. She has been associated with our Company since August 23, 2010. She has previously been associated with S.B. Billimoria & Co. as an auditor. She has over 13 years of experience in the HR industry.

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Hemalatha Rajan

ADITYA NARAYAN MISHRA

Managing Director & CEO of CIEL HR

He holds a bachelor’s degree in engineering (Electronics and Telecommunication) from University College of Engineering, Burla, Sambalpur University and a master’s degree in business administration from Jadavpur University. He has been associated with the CIEL group since 2015. He has over 25 years of experience in the HR industry. He has previously worked with Larsen & Toubro and CIEL Skills India. He is a member of the CII HR Forum and was an executive board member of the Indian Staffing Industry from April 1, 2014 to June 17, 2015. He is a Certified Six Sigma Green Belt and a Certified Assessor on Business Excellence on the EFQM model..

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Aditya Narayan Mishra

SANTHOSH KUMAR NAIR

Executive Director & COO of CIEL HR

He holds a bachelor’s degree in commerce from the University of Calicut and a master’s degree in business administration from University of Madras. He has been associated with the Company since March 13, 2003. He has worked with Ma Foi Management Consultants Limited, Randstad. He has 20 years of experience in handling recruitment and staffing business.

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Santhosh Kumar Nair

DORAISWAMY RAJIV KRISHNAN

Executive Director of CIEL HR

He holds a bachelor’s degree in mechanical engineering from University of Madras and a post graduate diploma in business management from Xavier Labour Relations Institute, Jamshedpur. He has been associated with the Company, as its Director since December 8, 2021. He has previously been associated with DDI India Private Limited, Hay Consultants Private Limited (Korn Ferry) and Ernst & Young Private Limited (as a partner).

Doraiswamy Rajiv Krishnan

Independent Directors

ARUNKUMAR NERUR THIAGARAJAN

Independent Director

He holds a post graduate diploma in personnel management and industrial relations from Xavier Labour Relations Institute, Jamshedpur. He was the managing director for Telstra India and leads Telstra’s Global Business Services’ Innovation function. His professional experience ranges across functions (operations, P&L, technology / digital, analytics, supply-chain & sourcing) in different business models, and a significant portion in global banking and financial services. He acted as senior Vice President during the period of 2000-2004 at Polaris Software Limited and between 2011 and 2017, he was the managing director and global ODC (service delivery & strategic partnerships) head for UBS AG. He was the chief executive officer of Dun & Bradstreet TransUnion between 2007-2010. He has prior experience in the area of technology management with Citigroup / Citibank and PepsiCo. As special representative of IT and innovation and director general designate in 2017-18, he advised the FinTech Valley initiative of the Andhra Pradesh State Government through creation of an ecosystem that integrated public-private partnerships, new education models, innovative industry use cases and regulatory influencing.er handling portfolios of school education, youth & sports, culture & Tamil development.

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Karuppasamy Pandiarajan

CHANDU NAIR

Independent Director

He holds a bachelor’s degree in commerce from the University of Madras. He holds a post graduate diploma in management from the Indian Institute of Management, Ahmedabad. He has been associated with our Company since May 30, 2024. He has been associated with our Company since May 30, 2024. He is currently a director in CG Financial Consultancy Private Limited, Chesapeake India Private Limited, Menterra Venture Advisors Private Limited and Shankara Building Products Limited.

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Hemalatha Rajan

IPSITA KATHURIA

Independent Director

She holds a master’s degree in economics from the University of Delhi. She has previously been associated with Sopra Steria India Limited as vice president HR. She has also worked at International Monetary Funds in primarily developing and implementing talent management solutions for 12 years. She has been associated with the Company since June 27, 2024.

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Aditya Narayan Mishra

ROOPA SATISH

Independent Director

She holds a post graduate diploma in management from Indian Institute of Management Society, Lucknow and a certificate in environmental, social and governance investing from the CFA Institute. She has been associated with our Company since June 27, 2024. She has previously been associated with ABN AMRO Bank, Banque Nationale de Paris, India.

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Santhosh Kumar Nair

LILIAN JESSIE PAUL

Independent Director

She holds a bachelor’s degree in engineering from Bharathidasan University. She has been associated with the Company since May 30, 2024. She has previously been associated with Tata Elxsi, Oglivy & Mather Advertising Ltd., and Infosys Limited in the marketing sector. She also headed the marketing at iGATE Global Solutions Limited and was designated chief marketing officer at Wipro for five years.

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Doraiswamy Rajiv Krishnan

If you are a candidate?

Send your CV to jobs@cielhr.com We will add your CV to our database and overwrite the old CV if any. We use a technology tool which automatically matches the CV with the jobs that we are trying to fill. So, you will hear from us as soon as we have a role that matches with your profile. Write to helpdesk@cielhr.com or Call and SMS us at +91 7816 000 111

Our Presence

CIEL HR Services Pvt Ltd
1st Floor, Bay1 (South Side), Plot No. 4 & 5, VBR Complex,
Bhaktavatsala Avenue, Opp. Bharath Gas Godown, TADA – 524 401.


Courseplay Mumbai
Firstventure Corporation Pvt Ltd, 163-C Mittal Tower,
210 Nariman Point, Mumbai 400021, Maharashtra India


13th Floor, Gala Empire, Opp. T.V. Tower, Drive In Rd, Memnagar, Ahmedabad, Gujarat 380052


421, 4th Floor, Samaan Complex, Opp. Satyam Mall, Nr. Mansi Circle, Satellite, Ahmedabad 380015


C-302, Shlok Exotica, Near Meghna Society, Behind BSNL Office, Gala Gymkhana Road, SOBO, Bopal, Ahmedabad – 58


1st Floor, Above Shree Hospital, Plot No. 21A, Sector C 3, Town Center, N 1, CIDCO, Aurangabad 431003, Maharashtra


#2802 (Broadway Building) 2nd & 3rd Floor, 27th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102


Avance Solutions, B 003, Mithuna Whitewater, Srirampura cross, Jakkur, Bangalore 560064


G907, Mantri Alpyne, Dr Vishnuvardhan Road, Banashankari 5th stage, Bengaluru – 560061


Flat No102,Block B, S R Residency,Sundarapada, Bhubaneswar-751002


The Golden Square, Unit no. 504 , 5th Floor, Ambala Chandigarh Highway, Zirakpur 140603


No. 63, Periya Chetti Street, Near Paapayya Medicals, Chengalpet 603001


Door No.41, Plot no.3726 q block, 6th Avenue, Anna Nagar, Chennai, Tamil Nadu 600040


AWFIS – Primus Building, Door No – SP – 7A, Cabin – 111, 1st Floor, Guindy Industrial Estate, Chennai, Tamilnadu – 600032


No 65, Second floor, Cathedral Road, Gopalapuram, Chennai- 600086


424M, 3rd Floor, Red Rose Towers, Above ICICI Bank, DB Road, RS Puram, Coimbatore 641002


Plot No.4D/1482, Sector 9, Cuttack Development Authority (CDA), Cuttack 753014 (Odisha)


J 203, Sector 2, Sun city, South Bopal, Ahmedabad, Gujarat – 380058


FiiRE, Office 21, First floor, Campus Don Bosco College of Engineering, Fatorda, Margao, Goa, India 403602


B88 ,Sector 64, Noida 201301, Uttar Pradesh


Building no-5, 2 nd Floor, Unit 1, Neelamani Phukan Path, Christian Basti, GS Road, Kamrup Metro District, Guwahati, Assam781005


SKD Heights, Opp Reliance Digital, Shop No.5, 2nd floor, PB Road, Vidya Nagar, Hubli, Karnataka- 580021


3rd Floor, MSR Block, Sy. No. 33, Krishe Sapphire, Dwaraka, Hitech City Road, Madhapur, Hyderabad, Telangana – 500081


403, Chandra Enclave, Satyanarayan Nagar Colony, Gudimalkapur, Mehndipatnam, Hyderabad


No.121337, St.no.5, Sri Krishna Avanti Apt, Flat no.3G, Tanaka, Secunderabad 500007


101, A Block, Rohan Residency, 106 Sarv Suvidha Nagar, Indore 452016


Suites Workspaces Private Limited, Plot No. 14, Yudishthir Marg, Ashok Nagar, C-Scheme, Jaipur Rajasthan 302001


302, Above HDFC Bank, Kuber, Park Colony, Jamnagar, Gujarat 361008


HIG 241, New Housing colony, Dindly, Adardih, Adityapur, Seraikela- Kharsawan, Jharkhand – 831013


12, UGF, Krishna Paradise Apartment, Awas Vikas-1, Kalyanpur, Kanpur, 208017


R.Thangaraj Building, Opposite RTO, Kozhiporvilai, Kanyakumari, Tamil Nadu 629167


203, 2nd Floor, Royal Way Building (New Karothukuzhy Building Near Muttom Metro Station Thaikkattukara P.O Muttom, Thaikkavu, Kochi, Kerala 683106


Awfis GWS (Salt Lake) Office Space, Godrej Waterside, Office no1205, TowerII, 12th Floor, BlockDP, SectorV Salt Lake, Kolkata700091


5B3, Talwandi, Kota, Rajasthan 324005


Bhageshree society, No.1, Sector 1/A, Gandhidham, Kutch 370201


106/4 Sai Tower,Sathyamoorthi Nagar,Opp South RTO Office,Madurai 625016


B1002,B Wing, Ground Floor,Boomerang.Chandivali, Andheri(East) Mumbai 400072


New Ajanta Ellora CHSL, BWing, S.V. Road, Behind Vodafone Gallery, Dahisar (E), Mumbai 400068


906, Silver Oak, Raheja Willows, Kandivali East, Mumbai 400101


A 101, Blue Oasis 2 CHS, Blue Empire complex, New Link Road, Mahavir Nagar extension, Kandivali (W), Mumbai 400067


E 403,Europa, Casa Bella Gold, Near Xperia Mall, Dombivali East Thane 421204


A101, Building No 56, Kapil CHS, Gokuldham, Goregaon East, Mumbai-400063


1003/04, Sierra Towers, Lokhandwala Township, Akurli Road, Kandivali (East), Mumbai : 400101.


1st Floor, Thakkar House, Lane Modi No.1, Sitabuldi, Nagpur 440012


First Floor, B wing, Arihant Aura, Plot no 13/1, TTC Industrial Area, Thane Belapur Road, Opp to Turbhe Railway Station, Navi Mumbai 400705


E48/4, Okhla Phase2, South East Delhi 110020


B225, Logix Technova, Sector132, Yamuna Expressway, Noida 201304, Uttar Pradesh


B48/4A, Near JVTS Garden, Chhattarpur Extension, New Delhi 110074


No.172, Plot no.6, Sector 4, Dwarka, South West Delhi 110078


100, New Shopping Complex (Mall 100), III Floor, Jawaharlal Nehru Street, Pondicherry 605001


AWFIS Coworking Space, Cabin No 15, 7th Floor, Godrej Eternia, Old Mumbai Pune Highway, Shivaji Nagar, Wakdewadi Pune 411005


No 201, B 2 Building, Shree Swami Landmark, Phase 2, Near Kalubai Mandir, Narhe, Pune 411041


G201, Rajveer palace, Phase 1, Near Pizza Hut, Kunal Icon Road, Pimple Saudagar, Pune 411027


C 1403, Sargam Nanded City, Pune 411041


2nd Floor, Nucleus mall, Awfis Space Solution Opposite Police Commissioner Office, Pune 411001


266/2,OPP pothys, First Floor Omalur Main Road, TVS Bus stop, Near K.N Rao Hospital, Salem 636007


# 31053/A, CNG Arcade 2nd Floor,Trimulgherry circle,near to Dargha, Secunderabad, Telangana 500015


316, Helios, New Pal Rd, TGB, Adajan Gam, Surat, Gujarat 395009


No. 49, Brindhavan Nagar, Koottappalli Colony, Tiruchengode Taluk, Namakkal District, Tamil Nadu, India – 637214


No.4, Ganga Street, Rukmani Devan Complex, Sindhu Nagar, Avadi, Chennai 600054


Door No. 19-12-356, beside Indian bank, Bairagipatteda, Tirupati – 517501, Andhra Pradesh


No.24, 3rd Cross Road, Karur Byepass Road, VN Nagar, Trichy, Irappalli 620002


Office No 803 K10 GRAND Sarabhai Compound, Behind Mc Donald Restaurant, Opp Honest Restaurant, Genda Circle Road, Vadodara – 390007


Office No. 305, 3rd Floor, Millennium, Opp. Pragji Tower, Near Bai Avabai High School, Halar Road, Valsad – 396 001


No. 21/1, In Front of Rajpal Balika Vidyalay, Lalpur, Pandeypur, Varanasi 221002


56/31, Sri Villas, CM John Main Street, Senguttai, Katpadi, Vellore – 632007


No.224, 3rd Floor, J. D. Towers, J. D. Nagar, Patamata, Near Auto Nagar Gate, Vijayawada 520007


7A, 2/2, First Floor, Pulukanoorani Road, Opposite to Old Bus Stand (Samsung Upstairs) Virudhunagar 626001


G4, D.No: 454043/1, Coastal Bank Building, Abid Nagar, Akkayyapalem Main Road, Visakhapatnam 530016.


NEWS

2025

  • "Temporary hiring in India to surge across key sectors this summer Staffing firms such as Quess, Ciel HR Services, TeamLease Services and ManpowerGroup told the Economic Times that demand for temporary workers is soaring, led by sectors such as quick commerce, e-commerce, consumer durables and electronics, hospitality, FMCG & retail, logistics and manufacturing. “Overall, temp hiring across sectors this summer is expected to reach 35,000-40,000 between March and June 2025,” said Aditya Narayan Mishra, CEO of Ciel HR."

    Read more

  • "GCCs pay 20% higher than traditional IT services Global Capability Centres (GCCs) are now paying 12-20% above that of traditional IT services, highlighting the growing premium placed on digital expertise, says Aditya Narayan Mishra, MD & CEO of CIEL HR. At the entry-level, salaries for data science professionals are around Rs 14 lakh per annum, while software developers earn about Rs 11 LPA. ""This highlights the increasing value of data-driven skills in today's job market,"" he adds."

    Read more

  • "Will fluctuating share prices or unfavourable development affect Ola Electric's brand image? 'The news around layoffs in the recent times could unsettle stakeholders. Attracting talent to the organisation and retaining the top players become challenging. The unfortunate part in such situations is that the perception gets coloured fast without getting into the details and assessing the real impact on the company's sustainability. The challenges compound when the company is well-known and on top-of-mind for the market,” remarked Aditya Narayan Mishra, MD and CEO of CIEL HR."

    Read more

  • "The entrepreneurial spring: India’s startup surge is back in full swing Ajita Shashidhar helms the Fortune India-CIEL HR Future-ready Workplaces study that lists companies on select parameters of future readiness. In today’s dynamic workplace, companies that understand the needs of the workforce and help them grow as individuals and professionals with an eye on diversity and inclusion will be tomorrow’s winners. This year’s study underscores that fact."

    Read more

Recent Blogs

Workplace Culture and its Impact on Employee Retention

A well-designed workplace should provide comfort while inspiring productivity. Workplace culture plays a vital role in deciding how an employee would feel about the job, whether they can be retained here or not.  It has a substantial influence on the many ways...

read more

Burnout at Work? Here’s How to Reclaim Your Balance

Any individual who has a 9-5 job usually finds themselves in a work cycle where they can’t find time for themselves. They wait for the weekends to live their life to the fullest. The distinction between business and personal life has blurred, leaving many people...

read more

NEWS

2025

  • "Temporary hiring in India to surge across key sectors this summer Staffing firms such as Quess, Ciel HR Services, TeamLease Services and ManpowerGroup told the Economic Times that demand for temporary workers is soaring, led by sectors such as quick commerce, e-commerce, consumer durables and electronics, hospitality, FMCG & retail, logistics and manufacturing. “Overall, temp hiring across sectors this summer is expected to reach 35,000-40,000 between March and June 2025,” said Aditya Narayan Mishra, CEO of Ciel HR."

    Read more

  • "GCCs pay 20% higher than traditional IT services Global Capability Centres (GCCs) are now paying 12-20% above that of traditional IT services, highlighting the growing premium placed on digital expertise, says Aditya Narayan Mishra, MD & CEO of CIEL HR. At the entry-level, salaries for data science professionals are around Rs 14 lakh per annum, while software developers earn about Rs 11 LPA. ""This highlights the increasing value of data-driven skills in today's job market,"" he adds."

    Read more

  • "Will fluctuating share prices or unfavourable development affect Ola Electric's brand image? 'The news around layoffs in the recent times could unsettle stakeholders. Attracting talent to the organisation and retaining the top players become challenging. The unfortunate part in such situations is that the perception gets coloured fast without getting into the details and assessing the real impact on the company's sustainability. The challenges compound when the company is well-known and on top-of-mind for the market,” remarked Aditya Narayan Mishra, MD and CEO of CIEL HR."

    Read more

  • "The entrepreneurial spring: India’s startup surge is back in full swing Ajita Shashidhar helms the Fortune India-CIEL HR Future-ready Workplaces study that lists companies on select parameters of future readiness. In today’s dynamic workplace, companies that understand the needs of the workforce and help them grow as individuals and professionals with an eye on diversity and inclusion will be tomorrow’s winners. This year’s study underscores that fact."

    Read more

Reach Us

Headquartered at No. 646, 2nd Floor, 27th main road HSR layout, sector 1, Bengaluru, Karnataka – 560 102.

| +91 78160 00111

info@cielhr.com

     

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Oracle Forms - Mumbai, Pune location

Oracle Forms Years of Experience: 5+ years JD: Strong in ORACLE SQL , PL/SQL, Forms/Reports development Write clear codes and prepare coding documentation and system testing. Develop Procedures, Functions, Packages, Triggers, Sequence Creation and Handling exceptions. Develop ORACLE Forms and reports, UNIX shell scripts, understanding of Web Architecture, Oracle Fusion Middleware Modify existing codes to optimize ORACLE applications. Reading / Writing files using UTL_FILE, SQL tuning. Provide support to all system interfaces. Proficient in coding database backend functions, procedures, triggers, packages etc.

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CIEL/SEL/28448: VP -Business Development- Mumbai

VP -Business Development Location- Mumbai Brief About the Profile:NBFC in the field of Loan against ESOPs/Shares. The customer acquisition approach is, primarily to approach unlisted companies with large workforce and having issued ESOPs to the employees. The primary objective of the role, is to promote ESOPDhan as a tool of employee welfare to the companies. Through the company management, have to reach to the employees, who are beneficiaries of ESOPs of the companies. The initial briefing/pitch to the employees might be a town hall address to all employees and thereon to deal with each employees and resolve their doubts and convince the features of ESOPDhan. Majority of target customers will be senior management workforce including CXOs.  MBA from a reputed Business School 3 to 5 years’ experience in Business Development/Sales profile Excellent communication skill Robust presentation skill, including addressing large audience Basic understanding of Finance Networking and relationship management skills

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CIEL/SEL/28414: Graphic Designer with a Food Company in Bangalore / Mumbai

Expertise with Adobe Photoshop, Adobe Illustrated, Canva; Drawing/Illustration, video editing and photography skills would be a bonus. Marketing understanding and aesthetic sensibilities are a must. Define an overall creative approach for the brand Conceptualize and execute illustration, Gifs or photo-based social media creatives based on the defined creative strategy and approach Work on different projects ranging from brand identity to banners to brochures, retail store branding and other marketing collaterals Understand branding aspects, and work towards improving the overall brand experience of Postcard across different platforms Run quality checks on creative assets Be an active advocate for anything that is creatively inspiring and can help the brand Requirements 1-2 years of work experience Strong understanding of graphic design fundamentals such as colours, typography, composition, and design principles Strong aesthetic sense of visual design. Should be able to tell great work from good work Good understanding of the digital space, the visual aesthetics of various digital channels (including social), the content formats available within them and how they can be leveraged in a creative manner Expertise in Adobe Creative Suite (at least Photoshop and Illustrator). Comfort in working with other creative software would be a big plus Effective time management skills and the ability to meet deadlines Ability to work under pressure, handle last minute requests when needed, and provide quick response creations without compromising quality Drawing/illustration, video editing and photography skills would be an ace up your sleeve

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CIEL/SEL/28224: Team Leader CRM with a Natural Gas Distribution Company- Mumbai

Position Title:Team Leader CRM Grade/ Band:Chief Manager (M2) Location: Mumbai(BKC) Job Objective: Lead the department into CRM_2.0, formulation of policy and procedures for effective management of customer / stake holders concerns and contacts, building and nurturing team for handling their responsibilities effectively. Vendor development & Monitoring, Inter departmental co-ordination for a healthy business relationship Essential functional competencies required: ► Customer orientation (good listener, proactive, patient) ► Organisation process & policies ► Analytical skill ► Vendor management ► Command over English & Hindi languages Desired functional competencies required: ► Customer grievance handling experience ► Basics of SAP ► Exposure to new technologies related to CRM ► Familiarity/ Command over Marathi Language Educational Qualification Include Additional Certification if any: ► Educational Qualification: Full time Graduate with Full time MBA (Marketing / Mass Communication/ CRM) Relevant Experience: Previous Work Experience: Minimum 13 years’ experience at a Senior level in Customer Service, handling customer complaints, query, and service request, preferably in Oil & Gas, Telecom, Insurance, Banking, Retail / e-retail chain, ITES (e-commerce). ► Preference to be given to candidate having IT exposure with experience of new technologies (e.g.Chatbot, WhatsApp, etc.) for customer interaction.) Key responsibilities & Accountabilities : 1. Customer focus: • Leading the department into thinking and implementing new / innovative ideas to enhance customer experience. • Responding to customer’s concern/ complaints and ensure that cases are closed/ addressed within given benchmarks by pursuing with concerned department. • Ensure 100% response within 48 hours for concerns received from Government, PNGRB, and MOPNG etc. • Review resolution of the cases received through MD/ DMD / Sr. Management/ MoPNG/ PNGRB, etc.office and approve reply for the customer. • As an Appellate Authority review the escalated customer concerns received and forward the same to the concerned departmnets for suitable resolution and convey feedback to customer. • Continuous interaction with various departments highlighting critical / rampant customer issues 3 / 4 and getting their timely resolution/ reframing policies/ etc. • Build and maintain healthy relationship with non-profit / non-government organizations (NGOs) dedicated towards consumer protection. • Responsible for building the brand through sustained relationships with select customers, stake holders, statutory bodies, etc. • Monitoring of customer contacts through existing communication channels and opening new channels of communication to enable customer interactions (viz mobile app, social media, chat bot) 2. Departmental processes and policies : • Formulation of policy and procedures for effective management of customer / stake holders concerns and contacts. • Plan and speculate departmental activities as per business requirement and prepare road map and implementing schedule. • Work in close coordination with SAP / any other enterprise module implementation partner to develop contact logging module and associated reports, testing and rolling out changes in the system based on requirement. • Adherence to QoSS of PNGRB and other regulatory requirements. • Generate and circulate MIS as per given schedule i.e. monthly, fortnightly etc. • Suggest solutions on identified gaps, monitor progress, prepare road map and monitor progress of new initiatives. • Prepare and attend internal and external audits such as Internal Audit / ISO compliance / Stake holder audits and ensure closure of all observations/NC’s within the given time frame. • Presentation of CRM activities to Senior Management as per requirement. 3. Budgeting : • Carry out Departmental budgeting exercise and take up new development projects with time schedule execution. • Provide inputs for department annual budget (CAPEX /OPEX) and upload the proposed budget & review of the budget v/s actual 4. Vendor management: • Identify new Vendors as per the business requirements. • Monitor functioning of the vendors in line with the contract terms and set SLA’s • Maintain healthy relationship with all vendors to ensure smooth day to day working. 5. People : • Build and nurture team required to manage the department and various activities. • Mentor & impart training to departmental colleagues & new joinees on processes & practises of the department 4 / 4 • Develop and maintain annual KPI / KRA of the team and biannual review Interested candidates please share your resume on eeshwari.m@cielhr.com

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CIEL/SEL/28118: Process Engineer (For Chemical Manufacturing Company Navi MUmbai)

Position : Process Engineer (For Chemical Manufacturing Company) Location : Taloja, (Navi Mumbai) Education Qualification : B.Tech Chemical Engineer from Tier 1 / Tier 2 College Experience : 4 to 8 Years (From Specialty & Fine Chemicals ) About Company : A Client of Ciel HR, multinational speciality chemicals and sustainable technologies company headquartered in London, England. It is listed on the London Stock Exchange located at Navi Mumbai Taloja location 1. Scale-up new processes (and work on New Production Introduction) from lab scale to plant scale 2. Design processes and develop PFD, P&ID, mass-energy balance & basic engineering package 3. Prepare equipment list, cause & effect 4. Equipment sizing, line sizing, equipment selection 5. Participate in risk assessments, HAZOP, management of change reviews 6. Review technical offers from vendors/consultants 7. Perform commissioning trials and ensure effective technology transfer to Operations Interested candidates can apply on apurva.g@cielhr.com Thanks & Regards Apurva G Consultant @CIEL HR

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CIEL/SEL/28052: OBE- Mumbai

Newly hired on-field agent will be responsible for dedicatedly drive acquisitions based off a lead list. Onboarding outlets as per the lead list shared Ensuring seamless transition of outlets from onboarding to account management. Bringing escalations to the notice of city and central teams wherever applicable. Onboarding EANO and NRO accounts passed on by the City, Central and VAM team. Handling onboarding escalations for their respective cities coming from Central/Website. Ensuring proper starter pack ( marketing )is subscribed to the restaurant with proper hygiene

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